If your tracking number shows your package as delivered, please contact the carrier for more information.

If you purchased your item from Dire Wolf and it was damaged during shipping, please attach photos of all sides of the exterior packaging, inside packaging, and damaged contents below, and include your order number and shipping address.
Please note: We are generally unable to replace damaged boxes due to the costs involved.

If you purchased your item in the United States within the past 30 days, please provide your Dire Wolf order number or attach a photo of your receipt from your Friendly Local Game Store, along with your shipping address and a description of the missing components in the notes below.
For older purchases inside of the US, replacement parts may still be available at a small cost to cover shipping and handling.
For help outside of the US, please see the Support Resources above.
Please note: We are generally unable to replace damaged boxes due to the costs involved.

We are currently unable to provide promo cards other than those available for purchase in the web store.